Tickets for wheelchair spaces can only be purchased on-site or by phone on +49241 9171 111 or via mail at tickets@aachen2026.com.

• Availability in the Main Stadium: Block K (Mercedes-Benz Grand Stand) and Block A (STAWAG Grand Stand). Additional wheelchair spaces are located in front of the STAWAG Grand Stand.
• Availability Stadium 2: Block O (East Grand Stand)
• Availability Stadium 3: Block F (West Grand Stand) and Block O (North Grand Stand).

All wheelchair spaces are roofed, except those in front of the STAWAG Grand Stand – please wear weatherproof clothing.

Electric wheelchairs and scooters are welcome. Please inform the staff when purchasing tickets if you are using a scooter.

An accessible lift is available at the West Grand Stand in Stadium 3. Other wheelchair spaces are step-free or ramp-accessible.

Wheelchairs are available at the luggage depot near the main entrance (subject to availability). A deposit of 50€ is required to rent a wheelchair. Please reserve in advance by contacting alina.soiron@aachen2026.com.

Main Stadium:

• NetAachen Grand Stand (between Blocks B and C)
• STAWAG Grand Stand (Block A)
• Mercedes-Benz Grand Stand (Block K)

Stadium 3:

• North Grand Stand (between Blocks M and N)
• South Grand Stand (between Blocks D and E)
• East Grand Stand (Block P)

These toilets can be accessed using the European universal key, which is available from the toilet service staff.

The Medical Centre is located in Room 16 at the back of the Mercedes-Benz Grand Stand (Block I) in the Main Stadium. There is another first aid room in Room 1 of the South Grand Stand in Stadium 3 (Block E).

Main Stadium:

• Mercedes-Benz Grand Stand (Block I / Room 12)
• STAWAG Grand Stand (Block A / Room 7)
• NetAachen Grand Stand (Block B)

Stadium 3:

• East Grand Stand (Block P)

Keys are available from the toilet service staff.

Please note that, for safety reasons, pushchairs and walking aids are not permitted on the grand stands. There are designated storage areas throughout the venue (please ask the security staff). Use of these areas is at your own risk. Please ensure that mobility aids do not block emergency exits.

Assistance dogs are permitted with visible identification (e.g. vest, scarf, harness). A valid ID card or certificate must be shown upon request.

Designated accessible parking is available at Car Park A and Car Park C (max. height 1.9m). Parking is limited and must be pre-booked: tickets@aachen2026.com.

Arrival by Train:

For accessible travel, please contact Deutsche Bahn Mobility Service:

• E-Mail: msz@deutschebahn.com
• Phone: +49 30 65212888

Arrival by Bus:

All ASEAG buses are low-floor buses and can lower for easy boarding. The vehicles are also equipped with ramps, visual and audio stop information, wheelchair and pushchair spaces, extra handrails, and stop request buttons.

Please direct any questions regarding this topic to Mr. Norbert Kofferschläger at ASEAG:

• E-Mail: norbert.kofferschlaeger@aseag.de
• Phone: +49 241 1688 5560

For accessible hotels and lodging, please contact aachen tourist service e.V. by emailing booking@aachen-tourismus.de.